Vicky Kulig
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Institutional Preferences
Institutional Preferences Institution Logo Rename Item types Inactivity Timer Navigation Order The options available under Institutional Preferences allow an Administrative user at an institution...
Configure Learning Objective Tags
Attributes Creating Learning Objective Tags Editing Learning Objective Tags Inactivating/Activating Learning Objective Tags The Learning Objective Tags can be used within the Outcomes gadget. If...
Manage Roles
Create a Role Edit a Role Manage Users within a Role Delete a Role A role is the type of job a user holds, but it is not the same thing as their title. Roles are used within the Workflow of CM to...
Experiences
Experience form data can be configured to display the data from within Catalog Management. Administrators have the ability to determine which gadgets will display in the published catalog as well a...
Contact Information/Email Lists
We maintain a number of email lists for different reasons, and to make sure you are receiving the correct emails (and not receiving ones you don't need!) - we do periodically need to verify our con...
How do I edit my username?
To modify the username associated with your account, you will need to access your User Settings. To access the User Settings, click on your username in the upper right corner of the page. Once you...
How are support requests triaged?
When we receive a support request, our team will triage the request and respond based on our Services Agreement and priority level. Priority Levels UrgentUse this when you have issues that absol...
Support Ticket Process
Bugs Tasks When we receive a support request, our team will triage the request and respond based on our Services Agreement and priority level. We strive to answer your questions and help solve is...
How do I provide feedback on a feature?
From the roadmap, you can provide feedback on features to let us know how important it is to you, and any comments to help us better understand your needs. You can see step-by-step for providing fe...
How do I link to a specific section on another page in the content?
Anchors are used to allow the user to quickly navigate to a specified location on large pages of content. They must be placed into the content before you can create a link to them. These are common...