Yep! When submitting requests for data clones, you can still use the same support portal and click Submit a Request in the upper-right corner of the portal, or email us at firstname.lastname@example.org.
When you have a request for us to copy data from one environment to the other, we'll need some information to help process the request. Here are some examples of what to include in your ticket to help us process it quickly:
- Environment to copy from and to - for example, Production > Sandbox
- A date which you need the copy completed by
- What type of data needs to be copied, if not a full clone. For example, you might request the programs, courses, and configuration to be copied but nothing else.